Question 1

Do you offer packages or custom menus?

Accepted Answer

Both. Our curated packages provide a clear starting point for breakfast, brunch, lunch, cocktail receptions, dinners, and weddings. When the occasion calls for something more specific, our culinary and operations teams can develop a custom menu after reviewing the complete scope.

Question 2

Can the menu be customized?

Accepted Answer

Yes. Selections and substitutions can be adjusted within the structure of your chosen package. Custom additions, specialty dishes, and completely original concepts are reviewed separately to ensure they can be executed beautifully and consistently.

Question 3

Can you accommodate dietary restrictions?

Accepted Answer

We regularly support vegetarian, vegan, gluten-free, dairy-free, and other dietary needs when they are shared with us early and in writing. Our team will help identify suitable selections and plan how they should be prepared and served.

Question 4

Can you guarantee an allergen-free menu?

Accepted Answer

Our kitchen works with common allergens, including dairy, eggs, wheat, soy, sesame, nuts, fish, and shellfish. While we take precautions to reduce cross-contact, we cannot guarantee an entirely allergen-free environment. All allergies and dietary requirements must be disclosed in writing before the event.

Question 5

Do you offer menu tastings?

Accepted Answer

Yes. Tastings for custom full-service events are available by appointment after the event has been booked. Once the menu has been narrowed down, our team will confirm the tasting format, selections, and dietary considerations.

Question 6

Do you offer interactive stations and culinary experiences?

Accepted Answer

Yes. Our experiences include Caviar, Burrata, Charcuterie, Bread & Butter, Cannoli, S’mores, Pavlova, and other chef-attended stations. These are primarily designed as enhancements to a complete catering event. Standalone availability may be considered for larger events based on the concept, venue, and operational requirements.

Question 7

What is the difference between Full-Service and On-the-Go catering?

Accepted Answer

Full-Service Catering includes the planning, staffing, setup, service, and breakdown required to execute the event. On-the-Go is food-only delivery for clients who do not require staff, setup, coordination, stations, or service. If your event needs presentation or guest-facing service, our team will guide you toward a full-service option.

Frequently Asked Questions

What types of events does Juan & Only cater?

What areas do you serve?

What size events can you accommodate?

What service styles do you offer?

Do you offer recurring workplace dining?

Can you manage all-day or multi-day corporate programs?

How far in advance should I book?

What information do you need to prepare a proposal?

What can I expect during the planning process?

Do you offer packages or custom menus?

Can the menu be customized?

Can you accommodate dietary restrictions?

Can you guarantee an allergen-free menu?

Do you offer menu tastings?

Do you offer interactive stations and culinary experiences?

What is the difference between Full-Service and On-the-Go catering?

What is included in a catering proposal?

How is staffing determined?

Do you charge for setup and breakdown time?

Do you provide rentals?

Do you offer bar and beverage service?

Can we provide our own alcohol?

Do you coordinate directly with the venue?

Can you cater at a venue without a full kitchen?

Who manages the event on the day?

Is there a minimum order?

How do I reserve my date?

When is the remaining balance due?

What payment methods do you accept?

Are taxes or additional fees included in the proposal?

When are the final menu and guest count due?

What happens if we need to cancel or reschedule?

What if our event requires something not listed on the menu?